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PRIVACY POLICY

Peptico Privacy Policy

Privacy Policy

Last Updated: May 2026

This Privacy Policy explains how Peptico collects, uses, shares, and safeguards information provided through our website, account features, customer communications, and related services.

1. Information We Collect

We may collect information you voluntarily provide, including:

  • Personal Contact Details — such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information — including billing and payment details processed securely through third-party payment providers.
  • Order Details — including purchased items, transaction history, and related order information.
  • Customer Communications — including emails, messages, and support inquiries submitted to us.
  • Account Credentials — such as usernames and passwords if an account is created.
  • Subscription & Rewards Information — including recurring billing preferences, subscription status, rewards activity, loyalty point balances, subscription modifications, paused subscriptions, and account-related purchase history.

Automatically Collected Information

When interacting with our website, certain technical information may be collected automatically, including:

  • IP address and browser information
  • Device type and operating system
  • Website pages viewed and session duration
  • Referral and exit page activity
  • Cookies and related tracking technologies

2. How We Use Information

Information collected may be used to:

  • Process and complete purchases
  • Provide updates regarding orders and products
  • Send promotional or marketing communications with consent
  • Improve website performance and user experience
  • Detect fraudulent activity and strengthen security
  • Meet legal and regulatory obligations
  • Respond to customer service inquiries and support requests
  • Manage recurring subscription services and subscription-related account features
  • Administer rewards, loyalty programs, account credits, and promotional incentives
  • Process recurring billing authorizations and subscription modifications

3. Information Sharing

We do not sell personal information.

Information may be shared with trusted third parties in limited circumstances, including:

  • Service Providers — such as payment processors, shipping carriers, and email service platforms that support business operations.
  • Legal Authorities — when disclosure is required by law or necessary to protect legal rights.
  • Business Transactions — in the event of a merger, acquisition, restructuring, or asset transfer.

4. Data Security

We maintain reasonable administrative, technical, and physical safeguards to help protect personal information, including:

  • SSL/TLS encryption for transmitted data
  • PCI-compliant payment processing systems
  • Ongoing security monitoring and audits
  • Restricted employee access to sensitive information
  • Encrypted data storage practices

5. Cookies & Tracking Technologies

Cookies and similar technologies may be used to:

  • Store user preferences and shopping cart information
  • Analyze website traffic and usage behavior
  • Personalize browsing experiences
  • Deliver relevant advertising content
  • Maintain account login sessions and subscription preferences
  • Track rewards activity and customer account interactions

Most browsers allow cookie management through settings. Disabling cookies may impact certain website functionality.

6. User Rights

Users may have the right to:

  • Access personal information maintained about them
  • Request corrections to inaccurate information
  • Request deletion of personal data
  • Opt out of marketing communications
  • Request a portable copy of their information

Requests regarding privacy rights may be submitted through the appropriate contact channels.

7. California Privacy Rights (CCPA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information is collected, request deletion of personal data, and opt out of certain data-sharing practices.

We do not sell personal information.

8. Children’s Privacy

This website is not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors. If such information is discovered, it will be removed promptly.

9. Third-Party Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those external sites and encourage users to review their policies independently.

10. Policy Updates

This Privacy Policy may be revised periodically. Any updates will be reflected on this page along with a revised “Last Updated” date. Continued use of the website after updates indicates acceptance of the revised policy. Program-specific policies related to subscriptions, rewards systems, account features, or promotional programs may also be updated periodically as business operations evolve.

11. Contact Information

If you have questions regarding this Privacy Policy or account support, please contact:

Customer Support: support@peptico.com

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